FAQ - Mi'Amor
Orders & Payments
What payment methods do you accept?
We accept all major debit and credit cards, including Visa, Mastercard, and other secure payment options available at checkout.
Can I modify or cancel my order after placing it?
Once an order is processed, modifications or cancellations may not be possible. Please contact us immediately for urgent requests.
Shipping & Delivery
Do you offer free UK delivery?
Yes. We offer free UK delivery on all orders over £100.
How long does UK delivery take?
Standard UK delivery typically takes 5–10 working days, depending on your location.
Will I receive tracking information?
Yes. Once your order is dispatched, you'll receive a tracking link via email.
Returns & Exchanges
What is your return policy?
We offer a 30-day return policy. Items must be unused, in original condition, and in their original packaging.
How do I start a return?
Email us at Miamor.co.uk@gmail.com with your order number and reason for return.
Do you offer exchanges?
Yes. Exchanges are available depending on stock availability.
Product Quality & Warranty
Do your products come with a warranty?
Yes. All our jewellery includes a 1-year warranty covering manufacturing defects.
What does the warranty cover?
It covers faults related to craftsmanship or materials. It does not cover damage caused by wear and tear, misuse, or water exposure.
Ring & Bracelet Sizing
Are your rings adjustable?
Yes. Our rings feature a universal adjustable design that can be gently pressed to fit your finger or worn on a chain. One size fits all.
Do your bracelets have flexible sizing?
Yes. Our Green Snake Cuff Bracelet, Pearl Clip Cuff Bracelet, and Sleek Knot Bracelet are designed with a flexible cuff structure. They maintain their listed measurements while allowing minor adjustments for added comfort.
Product Care
How should I care for my jewellery?
To maintain shine and durability:
- Avoid water, perfume, and chemicals
- Store in a dry place
- Clean gently with a soft cloth
Proper care extends product lifespan and preserves finish quality.
Gifting & Packaging
Do you offer gift wrapping?
Yes. We provide complimentary gift wrapping on all orders.
Contact & Support
How can I contact you?
You can reach us via:
- Email: Miamor.co.uk@gmail.com
- Phone: +44 7832 398030
- Online: Through the Contact Us form on our website.
How quickly do you respond?
Our support team typically responds within 24–48 hours.